Job Reference:
RES0020
Application deadline:
02/06/2025
Salary:
£30,201.00
Job Description
Insurance & Compliance Officer
Location: Evesham, with travel to other sites as required
£30,201 per annum, 37 hours per week
Are you organised, analytical and ready to make a real impact? We’re looking for an Insurance and Compliance Officer to join our Governance and Assurance team. This is a fantastic opportunity to work in a key role supporting the delivery of risk, assurance, compliance, and insurance activities across the Group.
What you’ll be doing:
- Coordinating insurance claims handling, liaising with internal colleagues and external insurers to ensure efficient, customer-focused resolution.
- Supporting the production of compliance reports for the Executive Team, Audit & Risk Committee, and Board.
- Assisting in preparing risk and insurance reports and maintaining accurate risk register and fraud data.
- Supporting internal audit coordination, business continuity planning and data integrity across assurance systems.
- Administering customer satisfaction surveys and supporting project tasks as needed.
What we’re looking for:
Essential:
- A Levels (or equivalent) and willingness to work towards further qualifications.
- Excellent analytical and communication skills.
- Strong IT literacy, especially in Microsoft Office.
- Ability to manage workloads to tight timescales and build strong working relationships.
- A customer-focused approach, with attention to detail and problem-solving ability.
Desirable:
- Experience in a similar role, ideally within a Housing Association.
- Knowledge of risk management principles and/or compliance in regulated sectors.
- Understanding of the role of Housing Associations.
We value people who demonstrate our values:
- We Work Together – by talking, listening, and sharing ideas
- We Make Things Better – by solving, learning, and evolving
- We Do The Right Thing – by owning, supporting, and acting
Why join us?
We’re committed to delivering excellent service to our communities and supporting our people to grow and thrive. As part of our team, you’ll benefit from:
- A supportive and inclusive workplace
- Generous annual leave and pension scheme
- Ongoing professional development
- Opportunities to contribute to meaningful, purpose-driven work
A standard DBS check will be required for this role.
We work together – We make things better – We do the right thing
Rooftop Housing Group is a modern, dynamic and flexible social business, aiming to deliver high quality, value for money services. We are proud of our people and what we achieve, making a positive impact on lives every day.
We need high performing people at all levels who can champion our culture, live our values and facilitate high performance in others, encouraging applications from all candidates with the right experience and qualifications. Supporting individuals to request reasonable adjustments that will help them to perform to the best of their abilities and make them feel more comfortable. We strive to maintain a skilled knowledgeable and motivated workforce who are empowered and engaged through working in a supportive working environment.
Equality, diversity, and inclusion
We are committed to creating an inclusive culture that celebrates the diversity throughout our teams and in the communities we serve.
Some of the examples where we put this into practice include celebrating Pride month through our Inclusion Alliance, being a Disability Confident employer and, signing up to the Armed Forces Covenant. We make every effort to achieve equality of outcomes in all aspects of our employment including recruitment and selection, training and development and employment practices.
Please let us know if there is anything we can do to make this application process more accessible.
The benefits
We want to ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Flexible working
- Holiday buying and selling scheme
- A day’s paid leave for your birthday or annual celebration
- 2 days paid leave to help with a house move once you have completed your probationary period
- Life assurance
- Health cash plan, which includes a range of treatments including dental treatment, physiotherapy, consultation and 24 hour free confidential helpline
- Company contribution to mindfulness and fitness. For example discounted gym membership, fitness classes or mindfulness apps.
- Online discount with a number of retail shops, supermarkets, cinema, insurance and holidays.
- Funded training and sponsored qualifications.
- 2 days paid volunteering leave per year.
Closing date: 9am 4 June 2025
Interview date: 11 June 2025 (This may be subject to change)
Please refer to the recruitment pack upon completing your application.